Subsidies in Ukraine: How to apply for government payments in 2024.

Ukrainians can apply for a subsidy to cover utilities either in person, through specialized online services, or with the assistance of employees at Administrative Service Centers (ASCs) and executive authorities. The government has established a simplified application process that saves time and requires minimal documentation. Details regarding housing subsidy applications were shared in the Telegram channel of the Ministry of Social Policy (Minsoctpolitik).

The Ministry of Social Policy clarified that Ukrainians need not fear bureaucracy when applying for a subsidy to pay for utilities. The government has implemented several methods of assistance application that help save time and avoid carrying numerous certificates, officials reassured. These options became available after the introduction of the simplified application mechanism. The idea is that individuals simply submit their application through one of five methods. The Pension Fund takes care of the rest — processing the application and filling out the declaration, as stated in the ministry's note.

Subsidy in Ukraine — Application Details

How to submit an application for a subsidy in Ukraine:

• send an application by mail or visit the nearest Pension Fund (PFU) office in person. The agency's portal has a page listing all offices in every region. Each region has between 8 to 46 points of assistance, according to PFU files;
• through the PFU electronic portal or the corresponding app. To do this, you should select the option "Application for housing subsidy or benefit" on the portal or in the app;
• via the "Diia" state electronic services portal. To submit an application, you can type “Subsidy Application” in the search bar, fill out the form within 15 minutes, and receive a decision on the calculation within 14 days;
• through employees at the Administrative Service Centers;
• through a designated authorized employee of the executive authorities (rural, settlement, city).

The Ministry of Social Policy also noted that to complete the documentation, a qualified electronic signature (QES) is required. A QES can be created at any key certification center. The link on the Ministry of Digital Transformation portal lists 21 qualified providers of electronic services. Additionally, the Minsoctpolitik portal offers current information on all aspects of state assistance allocation: who can receive it, how to calculate it, what documents are needed, and where to apply for processing.

A special formula is used for calculations, based on the average monthly total income of all family members, the number of family members, the minimum living wage (2,920 UAH as of June 2024), a basic coefficient (2), a basic norm of payment for services (15), and the total utility expenses calculated according to social norms (4,000 UAH in June 2024). For example, with an income of 17,150 UAH and four family members, the subsidy would amount to 1,534 UAH, as illustrated in the subsidy calculation example.

We remind you that on October 12, a member of parliament and chairman of the special commission for the protection of IDPs, Pavel Frolov, explained how to apply for a subsidy for internally displaced persons.